⭐️⭐️⭐️⭐️⭐️ SUNAIRAH – Simply Amazing!
Sunairah was the highlight of our son’s birthday party at Kingpin Macarthur. From the very beginning she was warm, welcoming and extremely professional. Her gorgeous smile, positive attitude and friendly nature made all the kids feel comfortable and excited.
She organised everything perfectly, kept the kids engaged, and made the whole experience stress-free for us as parents. It was clear she genuinely cared about making the day special.
Thank you Sunairah for your outstanding service and for making our son’s birthday so memorable. Kingpin is lucky to have someone likeSUNARIAH.
3 months ago
evangaline vella
★★★★
Great service and very kind staff throughout our visit. They were welcoming and happy to help with anything we needed. They explained everything clearly and were patient. The venue was clean and well maintained, which made the experience even better. The bowling lanes and dart boards are easy to customise. You can add names and bumpers to suit your group.
Food service was efficient and convenient. The menu is simple, but the quality was good and portions were satisfying. Overall, a really enjoyable visit.
4 months ago
Gabriella Cabrera
★★★★★
Chanelle was incredible from start to finish! She went above and beyond to make sure we had a great experience and was friendly, helpful, and attentive the entire time. Nothing was too much trouble for her, and her positive attitude really made our visit even more enjoyable. Thank you, Chanelle! We'll definitely be back.
a week ago
Op professional
★★★★★
Chanelle was absolutely fantastic! From start to finish, she was professional, friendly and incredibly helpful. Nothing was too much trouble, and she somehow managed to keep everything running smoothly
Communication was excellent, the service was outstanding, and the whole experience was stress-free. If there were an Olympic event for patience and customer service, Chanelle would be bringing home the gold medal.
Highly recommend her to anyone looking for someone who genuinely cares and goes above and beyond. Thanks again, Chanelle – you've set the bar so high that everyone else now has a workplace health and safety issue trying to reach it
3 weeks ago
Playgrounds_ Canberra
★★★★
Reception was great, lovely front desk worker. Explained pricing for activities and arcade very well.
Bowling was great, the lanes are great. My one feedback would be that all the balls are the same colour (different weights) so when with children got to have a closer eye to make sure their picking up a 6 not the 10 ball.
But easy process to book, set up the lane how you want (names, bumpers) and you can order food at the lane and they’ll bring drinks and food to you. Standard bowling alley food, not amazing but not bad.
The arcade was big and had a variety of machine, kid was able to win stuff from the claw machine (three claw games mostly which is great as much easier than two claw ones).
But unfortunately a lot of the games were down and not operational, and some that were running when started glitched like no balls came out. The staff were very good for crediting back the money to the account when asked, but it must be a common thing for those games as they just said to avoid that machine. Felt awkward going back a few times to get the credits for the broken games. But ultimately the kid had a blast and when we went had buy and get double promotion going so had more credits to spend.
Lots of drinking cups left unattended in the arcade area, lack of cleaning the areas.
Would recommend, but probably myself wouldn’t come back anytime soon.
