Extremely unhappy with how I’ve been treated by Michael over the past few weeks. For a community-focused youth centre, his attitude is completely disrespectful. He went out of his way to single me out on the courts just to aggressively demand a membership fee, rather than taking the time to professionally explain the venue's policy. Trying to play the "tough guy" and intimidate people is not how you run a community sport competition. Very poor behaviour.
2 months ago
Suresh Khadka
★★★★★
Gave my test today with Kevin. He is calm and friendly. Had very good experience with PCYC lidcombe. Thanks,
2 months ago
Anna Chan
★
The club manager of PCYC auburn lacks basic communication and organisational skills. It is clearly evident in the way her staff apply themselves to their work, in which they are not to blame at all. I’d be stressed and unable to work properly too if I had an incompetent boss
I have, many times overheard the way she speaks to her team. She is bossy, she makes racial comments, she simply doesn’t care.
This is all reflected in the way the staff work, the lack of organisation and uncleanliness throughout the club, and most importantly, the children’s enjoyment in activities the club offers.
Put it this way- there is no enjoyment here.
The organisation needs to put work into further training and discipline in all areas and aspects.
THIS PLACE IS A HAZARD. DO NOT SEND YOUR CHILDREN HERE. LISTEN OR LEARN THE HARD WAY
11 months ago
Sab W
★
I’m writing to express my disappointment with the experiences my children have had at your programs.
Our first visit was for a holiday camp, and unfortunately, one of my children was kicked and got into a fight. One of the lady name Antonio said will get back to us but never. On our second visit for a kids’ gymnastics trial, there was no staff member attending or guiding us when we arrived into gymnastic area. Despite these issues, my children wanted to give it another try, so we came back for a third session — but again, the experience was very poor. My daughter enter the gymnastics area on her own but no one even check with her with lesson she is going annd she do not even know what she needs to do. Eventually, she gave up and now refuses to enrol.
I hope you can look into this matter seriously and review your supervision and support for children during sessions. It’s disappointing for parents and discouraging for kids who were initially excited to join.
11 months ago
Silver bullet Pro
★★★★
I come here to play Badminton and the courts are pretty nice. Upstairs there this water refil station to drink FILTERED water. The front counter staff are friendly. Pretty close to Auburn station and Lidcombe station. Very accessibile
