The club manager of PCYC auburn lacks basic communication and organisational skills. It is clearly evident in the way her staff apply themselves to their work, in which they are not to blame at all. I’d be stressed and unable to work properly too if I had an incompetent boss
I have, many times overheard the way she speaks to her team. She is bossy, she makes racial comments, she simply doesn’t care.
This is all reflected in the way the staff work, the lack of organisation and uncleanliness throughout the club, and most importantly, the children’s enjoyment in activities the club offers.
Put it this way- there is no enjoyment here.
The organisation needs to put work into further training and discipline in all areas and aspects.
THIS PLACE IS A HAZARD. DO NOT SEND YOUR CHILDREN HERE. LISTEN OR LEARN THE HARD WAY
4 months ago
Sab W
★
I’m writing to express my disappointment with the experiences my children have had at your programs.
Our first visit was for a holiday camp, and unfortunately, one of my children was kicked and got into a fight. One of the lady name Antonio said will get back to us but never. On our second visit for a kids’ gymnastics trial, there was no staff member attending or guiding us when we arrived into gymnastic area. Despite these issues, my children wanted to give it another try, so we came back for a third session — but again, the experience was very poor. My daughter enter the gymnastics area on her own but no one even check with her with lesson she is going annd she do not even know what she needs to do. Eventually, she gave up and now refuses to enrol.
I hope you can look into this matter seriously and review your supervision and support for children during sessions. It’s disappointing for parents and discouraging for kids who were initially excited to join.
4 months ago
Rajesh Sethi
★★★★★
It is always a pleasure going to Mobile Centre 6 . All the examiners are very friendly and professional. The counter staff is very efficient. No time wasted to issue licenses. Thanks SNSW for having a great team to serve the community. Robbie Sethi
6 months ago
Illia Koval
★
Never even thought about leaving a bad review on this gym before today. One of the staff members offended me. I tried to walk into the gym like always and explain that i gave my pass to a friend who was in the gym at the moment(because he forgot his) but the man didn't let me in TWICE. I payed for this gym for years now and even talked to that staff member one on one. The excuse that its his job isn't appropriate here because i feel discriminated. He let others out and in but because i had uniform on me he didn't let me in. This gym is not bad, but this is unacceptable. Wanted to change gyms anyway.
11 months ago
8 2
★★
The staff are teens who think they have a lot of authority simply because they think they are actually part of the police forces.Rude and not really understanding. Also why do we need to pay an entry fee to enter to go to the basketball courts for training or children’s basketball training for the Wolves? Aren’t the wolves part of PCYC? Why do we need to pay extra. Also limited parking and the gym is really dirty. The canteen sells limited food.
