Timezone Chatswood

This Timezone is conveniently located on level 6 within Westfield Chatswood. It is easily accessible by bus, train, or metro. Key highlights for me: - This outlet has some amazing staff but not all. Special shout outs go to the super friendly and helpful staff members of Mikayla, Jet and Bailey. They have amazing customer service skills, friendly, helpful, and very clearly hardworking. Anna is also very friendly and helpful. They really make each visit to this venue welcoming and enjoyable. - Love the fact that this venue is a redemption venue for Popmart items. Hopefully, they are able to get more constant Popmart items for redemption as at a point in time, it was over 13 months that there were no Popmart items to redeem, and staff could not order in or when other Timezone venues could have stock. This is despite being advertised on the Timezone website as a Popmart redemption site. - The new gaming machines for car and motorbike racing rocks! Also, love the new claw machines at the back of the venue but do wish that there were better selection of items to claw and more frequent changes of items within the claw machines. What is missing to be a 5 star rating for me: - There are game machines that do not get fixed properly by the technician. E.g. the Taj Mahal, where it constantly breaks down for an extended period or even when it gets fixed, it breaks down within days. Or the air hockey doesn't have enough air for proper smooth play. - While they venue has a lot of kids patronising over the weekends or school holidays, this outlet needs to have a better selection for kidadults or slightly older patrons than young kids. At times, too, some items available for redemption can be there for many months. - Gaming machines are switched off 10 to 15 mins before closing time. - I would love to see Timezone keep up introducing new gaming machines for this outlet to keep it interesting. The same goes for prizes in the claw machines to maintain interest of patrons for this Timezone outlet. - When it storms or there is heavy rain, the staff have to switch off the claw machines at the back as the water seeps through the cracks in the glass. It is quite unfortunate that Westfield Chatswood has not addressed this issue as this has happened a few times. Regardless of some drawbacks and wishes, this is a Timezone outlet I enjoy coming to. Worth checking out if you haven't been before.

3 months ago

Timezone Chatswood has been our go-to arcade. The place is full of fun games. The attendant Bailey has been helpful and friendly to us. Keep it up!

2 weeks ago

Great vibe, lots of fun for the kids. Won a plush toy and a box of sour worms!!! What a day. Plus only had to pay $60 to get $90 credit. Staff were amazing, especially Ashley. Can’t thank her enough :)

2 weeks ago

Timezone at Chatswood has the best offers & experience for both adults & kids! We always come out for a great time of laughs & the staff are so warming & kind. A big thank you to Emma!! She helped us set up our games & equipment & talked us through every step of the way!!! Definitely recommend :)

a month ago

Children are always happy playing around in Chatswood Timezone, we have been here lots of times, every holiday. Staffs here are friendly, machine are new and fun. Would like to come whenever we are available

3 months ago